Return and Refund Policy

Thank you for shopping with Pretty Scoop Co. I want you to have a fun and enjoyable shopping experience. Because my products are mystery scoops, each order is a surprise. For that reason, all sales are final. I don't accept returns or exchanges based on preferences or because you received different surprise items than you expected. If your order arrives damaged, defective, or incorrect, please contact Pretty Scoop Co within 7 days of delivery. Include your order number and photos of the issue so I can review your request. If your claim is approved, I may offer a replacement, store credit, or another appropriate solution, depending on the situation. Thank you for supporting Pretty Scoop Co.. I truly appreciate your business and look forward to bringing a little surprise and joy with every order.