Frequently Asked Questions (FAQ)

What is a mystery scoop?

 A mystery scoop is a surprise assortment of carefully selected beauty, skincare, self-care, accessories, stationery, and other fun items. Each scoop is different, making every order a unique experience. 

Will every mystery scoop be the same?

No. Each mystery scoop is hand-packed with a different mix of products, so no two scoops are exactly alike. 

Are all the products new?

Yes. All the products included in my mystery scoops are brand new. 

How long does shipping take? 

Orders are typically processed within2-5 business days. Shipping times depend on your location and the option selected at checkout. 

Can I return or exchange my mystery scoop?

Because mystery scoops contain surprise items, all sales are final. However, if your order arrives damaged, defective, or incorrect, Please contact Pretty Scoop Co within 7 days of delivery. You can reach out through the contact page or email. 

Are the products new?

Yes, all products are new and carefully selected. After pasting that, set visibility to visible, save it, and tell me when.